Privacy Policy
Effective Date: 13th June 2025
MyEvent Productions Pty Ltd (“MyEvent Productions”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, including through our website www.myevent.io.
1. What Information We Collect
We may collect the following types of personal information:
- Full name, company name and position
- Contact details (email, phone number, address)
- Event details or service requirements
- Payment and billing information
- Website usage data (via cookies or analytics tools)
- Any other personal information voluntarily provided to us via contact forms, quotes, or event briefs
2. How We Collect Your Information
We may collect your information in several ways, including:
- Directly from you when you contact us, request a quote, make a booking, or complete a form on our website
- Through email, phone, or in-person meetings
- From publicly available sources or third-party referrals
- Automatically when you use our website (e.g. via cookies and analytics tools)
3. Why We Collect Your Information
We collect and use your information for purposes including:
- Providing AV and event production services
- Responding to enquiries or processing bookings
- Sending quotes, invoices, or service updates
- Improving our services and user experience
- Marketing our services (where permitted)
- Complying with legal obligations
4. Disclosure of Personal Information
We may share your personal information:
- With service providers, subcontractors or vendors working on our behalf
- With legal, accounting or IT service providers
- Where required by law or to protect our legal rights
- With your consent or at your direction
We do not sell your personal information to third parties.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure storage, firewalls, and access controls.
6. Website Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience and collect analytics data. You can choose to disable cookies via your browser settings; however, this may affect website functionality.
7. Access and Correction
You may request access to your personal information held by us or request corrections if you believe it is inaccurate. To do so, please contact us using the details below.
8. Complaints
If you have a concern or complaint about how we have handled your personal information, please contact us. We will investigate and respond within a reasonable timeframe.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
10. Contact Us
For any questions, concerns, or access requests, please contact:
MyEvent Productions Pty Ltd
Melbourne, Australia
1300 412 431
hello@myevent.io
www.myevent.io